“Sometimes What They Think is Helpful is Not Really Helpful”: Understanding Engagement in the Program of Assertive Community Treatment (PACT)

Miriam George, Jennifer I. Manuel, Megan E. Gandy-Guedes, Shenee McCray, Dina Negatu

Research output: Contribution to journalArticle

Abstract

This exploratory study recruited a purposive sample of twelve clinical staff from a Program of Assertive Community Treatment (PACT) team in central Virginia to understand the perceptions and experiences related to assertive engagement. The researchers coded the transcribed data initially as twenty-three sub-themes and further refined the data into four overarching themes: characteristics of assertive engagement, PACT engagement strategies and engagement strategies for difficult to engage clients. Further analysis emphasized that PACT team members emphasized the importance of the therapeutic relationship for engagement, which proves challenging for hard-to-engage clients.

Original languageEnglish (US)
Pages (from-to)882-890
Number of pages9
JournalCommunity mental health journal
Volume52
Issue number8
DOIs
StatePublished - Nov 1 2016

Keywords

  • Assertive engagement
  • Difficult to engage clients
  • Engagement strategy
  • Program of Assertive Community Treatment (PACT)
  • Therapeutic relationship

ASJC Scopus subject areas

  • Health(social science)
  • Public Health, Environmental and Occupational Health
  • Psychiatry and Mental health

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