Service Absorptive Capacity

Its Evolution and Implications for Innovation

Bertha Jimenez, Bojan Angelov, Bharadwaj Rao

    Research output: Contribution to journalArticle

    Abstract

    The concept of absorptive capacity has been part of the strategy and innovation discourse for a few decades. As industry and business practices have evolved, so has the understanding of the mechanisms responsible for developing and growing the absorptive capacity of contemporary organizations. In this paper, we trace the evolution of this concept and its operationalization and measurement. We particularly investigate how absorptive capacity can be used as a potential anchor of innovation research in service industries. We suggested the conceptualization of a service absorptive capacity and propose different measures that could aid to this conceptualization. We also provide an alternative to the predominant focus on the functional characteristics and research and development practices in innovation studies to date.

    Original languageEnglish (US)
    Pages (from-to)142-163
    Number of pages22
    JournalJournal of the Knowledge Economy
    Volume3
    Issue number2
    DOIs
    StatePublished - 2012

    Fingerprint

    Innovation
    Absorptive capacity
    Conceptualization
    Service industries
    Innovation studies
    Industry
    Discourse
    Business practices
    Operationalization

    Keywords

    • Absorptive capacity
    • Innovation
    • Service industries
    • Strategy

    ASJC Scopus subject areas

    • Economics and Econometrics

    Cite this

    Service Absorptive Capacity : Its Evolution and Implications for Innovation. / Jimenez, Bertha; Angelov, Bojan; Rao, Bharadwaj.

    In: Journal of the Knowledge Economy, Vol. 3, No. 2, 2012, p. 142-163.

    Research output: Contribution to journalArticle

    Jimenez, Bertha ; Angelov, Bojan ; Rao, Bharadwaj. / Service Absorptive Capacity : Its Evolution and Implications for Innovation. In: Journal of the Knowledge Economy. 2012 ; Vol. 3, No. 2. pp. 142-163.
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