Probing the Links Between Trustworthiness, Trust, and Emotion: Evidence From Four Survey Experiments

Research output: Contribution to journalArticle

Abstract

An outstanding puzzle in the social sciences remains about the forms of perceived trustworthiness sufficient to produce trust. Survey experiments adjudicated between four models of the trustworthiness-trust link—social constraints, encapsulated interests, goodwill, and virtuous dispositions—and tested novel hypotheses about other-praising emotions (admiration and gratitude) as mediating effects. Two large convenience samples of Amazon.com Mechanical Turk workers yielded strong support for all four perspectives as well as novel predictions about the inequality of effects (goodwill = virtuous dispositions > encapsulated interests > social constraints). Two additional large random samples of public university undergraduate students replicated prior findings and provided evidence for other-praising emotions as plausible mechanisms that connect trustworthiness to trust, with larger mediating effects for goodwill and virtuous dispositions than for encapsulated interests and social constraints. Results indicate that trust can spring from multiple forms of perceived trustworthiness and that affective mechanisms play an important role in its development.

Original languageEnglish (US)
Pages (from-to)284-308
Number of pages25
JournalSocial Psychology Quarterly
Volume79
Issue number3
DOIs
StatePublished - Sep 1 2016

Fingerprint

Emotions
Social Sciences
Students
Surveys and Questionnaires

Keywords

  • other-praising emotions
  • survey experiment
  • trust
  • trustworthiness

ASJC Scopus subject areas

  • Social Psychology

Cite this

Probing the Links Between Trustworthiness, Trust, and Emotion : Evidence From Four Survey Experiments. / Robbins, Blaine.

In: Social Psychology Quarterly, Vol. 79, No. 3, 01.09.2016, p. 284-308.

Research output: Contribution to journalArticle

@article{e00c7fa8e9954b54b3bee62c8db88f12,
title = "Probing the Links Between Trustworthiness, Trust, and Emotion: Evidence From Four Survey Experiments",
abstract = "An outstanding puzzle in the social sciences remains about the forms of perceived trustworthiness sufficient to produce trust. Survey experiments adjudicated between four models of the trustworthiness-trust link—social constraints, encapsulated interests, goodwill, and virtuous dispositions—and tested novel hypotheses about other-praising emotions (admiration and gratitude) as mediating effects. Two large convenience samples of Amazon.com Mechanical Turk workers yielded strong support for all four perspectives as well as novel predictions about the inequality of effects (goodwill = virtuous dispositions > encapsulated interests > social constraints). Two additional large random samples of public university undergraduate students replicated prior findings and provided evidence for other-praising emotions as plausible mechanisms that connect trustworthiness to trust, with larger mediating effects for goodwill and virtuous dispositions than for encapsulated interests and social constraints. Results indicate that trust can spring from multiple forms of perceived trustworthiness and that affective mechanisms play an important role in its development.",
keywords = "other-praising emotions, survey experiment, trust, trustworthiness",
author = "Blaine Robbins",
year = "2016",
month = "9",
day = "1",
doi = "10.1177/0190272516657546",
language = "English (US)",
volume = "79",
pages = "284--308",
journal = "Social Psychology Quarterly",
issn = "0190-2725",
publisher = "SAGE Publications Inc.",
number = "3",

}

TY - JOUR

T1 - Probing the Links Between Trustworthiness, Trust, and Emotion

T2 - Evidence From Four Survey Experiments

AU - Robbins, Blaine

PY - 2016/9/1

Y1 - 2016/9/1

N2 - An outstanding puzzle in the social sciences remains about the forms of perceived trustworthiness sufficient to produce trust. Survey experiments adjudicated between four models of the trustworthiness-trust link—social constraints, encapsulated interests, goodwill, and virtuous dispositions—and tested novel hypotheses about other-praising emotions (admiration and gratitude) as mediating effects. Two large convenience samples of Amazon.com Mechanical Turk workers yielded strong support for all four perspectives as well as novel predictions about the inequality of effects (goodwill = virtuous dispositions > encapsulated interests > social constraints). Two additional large random samples of public university undergraduate students replicated prior findings and provided evidence for other-praising emotions as plausible mechanisms that connect trustworthiness to trust, with larger mediating effects for goodwill and virtuous dispositions than for encapsulated interests and social constraints. Results indicate that trust can spring from multiple forms of perceived trustworthiness and that affective mechanisms play an important role in its development.

AB - An outstanding puzzle in the social sciences remains about the forms of perceived trustworthiness sufficient to produce trust. Survey experiments adjudicated between four models of the trustworthiness-trust link—social constraints, encapsulated interests, goodwill, and virtuous dispositions—and tested novel hypotheses about other-praising emotions (admiration and gratitude) as mediating effects. Two large convenience samples of Amazon.com Mechanical Turk workers yielded strong support for all four perspectives as well as novel predictions about the inequality of effects (goodwill = virtuous dispositions > encapsulated interests > social constraints). Two additional large random samples of public university undergraduate students replicated prior findings and provided evidence for other-praising emotions as plausible mechanisms that connect trustworthiness to trust, with larger mediating effects for goodwill and virtuous dispositions than for encapsulated interests and social constraints. Results indicate that trust can spring from multiple forms of perceived trustworthiness and that affective mechanisms play an important role in its development.

KW - other-praising emotions

KW - survey experiment

KW - trust

KW - trustworthiness

UR - http://www.scopus.com/inward/record.url?scp=84983314158&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84983314158&partnerID=8YFLogxK

U2 - 10.1177/0190272516657546

DO - 10.1177/0190272516657546

M3 - Article

AN - SCOPUS:84983314158

VL - 79

SP - 284

EP - 308

JO - Social Psychology Quarterly

JF - Social Psychology Quarterly

SN - 0190-2725

IS - 3

ER -