Perceptions, Attitudes, and Experience Regarding mHealth among Homeless Persons in New York City Shelters

Ramin Asgary, Blanca Sckell, Analena Alcabes, Ramesh Naderi, Philip Adongo, Gbenga Ogedegbe

Research output: Contribution to journalArticle

Abstract

Mobile health may be an effective means of providing access and education to the millions of homeless Americans. We conducted semi-structured interviews with 50 homeless people from different shelters in New York City to evaluate their perceptions, attitudes, and experiences regarding mobile health. Participants average age was 51.66 (SD = 11.34) years; duration of homelessness was 2.0 (SD = 3.10) years. The majority had a mobile phone with the ability to receive and send text messages. Most participants attempted to maintain the same phone number over time. The homeless were welcoming and supportive of text messaging regarding health care issues, including appointment reminders, health education, or management of diseases considering their barriers and mobility, and believed it would help them access necessary health care. Overwhelmingly they preferred text reminders that were short, positively framed, and directive in nature compared to lengthy or motivational texts. The majority believed that free cell phone plans would improve their engagement with, help them navigate, and ultimately improve their access to care. These positive attitudes and experience could be effectively used to improve health care for the homeless. Policies to improve access to mobile health and adapted text messaging strategies regarding the health care needs of this mobile population should be considered.

Original languageEnglish (US)
Pages (from-to)1473-1480
Number of pages8
JournalJournal of Health Communication
Volume20
Issue number12
DOIs
StatePublished - Dec 2 2015

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Homeless Persons
Telemedicine
Text Messaging
homelessness
Health care
Text messaging
Delivery of Health Care
Cell Phones
health care
experience
Education
health
Aptitude
Disease Management
Mobile phones
Health Education
cell phone
Appointments and Schedules
health promotion
Health

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health
  • Health(social science)
  • Library and Information Sciences
  • Communication

Cite this

Perceptions, Attitudes, and Experience Regarding mHealth among Homeless Persons in New York City Shelters. / Asgary, Ramin; Sckell, Blanca; Alcabes, Analena; Naderi, Ramesh; Adongo, Philip; Ogedegbe, Gbenga.

In: Journal of Health Communication, Vol. 20, No. 12, 02.12.2015, p. 1473-1480.

Research output: Contribution to journalArticle

Asgary, Ramin ; Sckell, Blanca ; Alcabes, Analena ; Naderi, Ramesh ; Adongo, Philip ; Ogedegbe, Gbenga. / Perceptions, Attitudes, and Experience Regarding mHealth among Homeless Persons in New York City Shelters. In: Journal of Health Communication. 2015 ; Vol. 20, No. 12. pp. 1473-1480.
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