Abstract
Information and Communication Technologies (ICTs) are considered a powerful tool for economic development and thegrowth of societies. However, instead of helping overcome society's inequalities caused by the digital era, they have instigated an increase of the people that rested aside of the information age. The digital divide refers to the difficulty infoexcluded people have in keeping up with technological advances. This phenomenon was triggered by the rapid growth and dissemination of technological equipment, as a portion of society did not have the proper time or knowledge to adjust. This paper sets forth a new approach to help fight the Portuguese digital divide by presenting new ways of interaction. Resorting to multi-touch technology, we examine how this new natural interaction paradigm can have a positive influence in the struggle against info-exclusion. For this purpose, we present a multi-touch game envisioned to encourage and teach digitally excluded people on how to use an important and needed everyday equipment the ATM (Automated Teller Machine) as it is still avoided by some. We believe that our pilot case study can show preliminary results on how natural user interfaces may be beneficial to help overcome some difficulties enforced by the digital divide. We consider that our findings may be valuable to show a possible path of how the new natural user interfaces can help bring technology and people closer. After being asked about their user experience, the participants of this exploratory study agreed that the game encouraged them to explore more about new technologies.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 128-137 |
| Number of pages | 10 |
| Journal | Procedia Computer Science |
| Volume | 14 |
| DOIs | |
| State | Published - Jan 1 2012 |
| Event | 4th International Conference on Software Development for Enhancing Accessibility and Fighting Info-Exclusion, DSAI 2012 - Douro Region, Portugal Duration: Jul 19 2012 → Jul 22 2012 |
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Keywords
- ATM
- Digital divide
- HCI
- Interaction paradigms
- Multi-touch
- Natural user interfaces
ASJC Scopus subject areas
- Computer Science(all)
Cite this
New interaction paradigms to fight the digital divide : A pilot case study regarding multi-touch technology. / Carvalho, Diana; Bessa, Maximino; Oliveira, Lia; Guedes, Carlos; Peres, Emanuel; Magalhães, Luís.
In: Procedia Computer Science, Vol. 14, 01.01.2012, p. 128-137.Research output: Contribution to journal › Conference article
}
TY - JOUR
T1 - New interaction paradigms to fight the digital divide
T2 - A pilot case study regarding multi-touch technology
AU - Carvalho, Diana
AU - Bessa, Maximino
AU - Oliveira, Lia
AU - Guedes, Carlos
AU - Peres, Emanuel
AU - Magalhães, Luís
PY - 2012/1/1
Y1 - 2012/1/1
N2 - Information and Communication Technologies (ICTs) are considered a powerful tool for economic development and thegrowth of societies. However, instead of helping overcome society's inequalities caused by the digital era, they have instigated an increase of the people that rested aside of the information age. The digital divide refers to the difficulty infoexcluded people have in keeping up with technological advances. This phenomenon was triggered by the rapid growth and dissemination of technological equipment, as a portion of society did not have the proper time or knowledge to adjust. This paper sets forth a new approach to help fight the Portuguese digital divide by presenting new ways of interaction. Resorting to multi-touch technology, we examine how this new natural interaction paradigm can have a positive influence in the struggle against info-exclusion. For this purpose, we present a multi-touch game envisioned to encourage and teach digitally excluded people on how to use an important and needed everyday equipment the ATM (Automated Teller Machine) as it is still avoided by some. We believe that our pilot case study can show preliminary results on how natural user interfaces may be beneficial to help overcome some difficulties enforced by the digital divide. We consider that our findings may be valuable to show a possible path of how the new natural user interfaces can help bring technology and people closer. After being asked about their user experience, the participants of this exploratory study agreed that the game encouraged them to explore more about new technologies.
AB - Information and Communication Technologies (ICTs) are considered a powerful tool for economic development and thegrowth of societies. However, instead of helping overcome society's inequalities caused by the digital era, they have instigated an increase of the people that rested aside of the information age. The digital divide refers to the difficulty infoexcluded people have in keeping up with technological advances. This phenomenon was triggered by the rapid growth and dissemination of technological equipment, as a portion of society did not have the proper time or knowledge to adjust. This paper sets forth a new approach to help fight the Portuguese digital divide by presenting new ways of interaction. Resorting to multi-touch technology, we examine how this new natural interaction paradigm can have a positive influence in the struggle against info-exclusion. For this purpose, we present a multi-touch game envisioned to encourage and teach digitally excluded people on how to use an important and needed everyday equipment the ATM (Automated Teller Machine) as it is still avoided by some. We believe that our pilot case study can show preliminary results on how natural user interfaces may be beneficial to help overcome some difficulties enforced by the digital divide. We consider that our findings may be valuable to show a possible path of how the new natural user interfaces can help bring technology and people closer. After being asked about their user experience, the participants of this exploratory study agreed that the game encouraged them to explore more about new technologies.
KW - ATM
KW - Digital divide
KW - HCI
KW - Interaction paradigms
KW - Multi-touch
KW - Natural user interfaces
UR - http://www.scopus.com/inward/record.url?scp=84897990900&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84897990900&partnerID=8YFLogxK
U2 - 10.1016/j.procs.2012.10.015
DO - 10.1016/j.procs.2012.10.015
M3 - Conference article
VL - 14
SP - 128
EP - 137
JO - Procedia Computer Science
JF - Procedia Computer Science
SN - 1877-0509
ER -