New interaction paradigms to fight the digital divide

A pilot case study regarding multi-touch technology

Diana Carvalho, Maximino Bessa, Lia Oliveira, Carlos Guedes, Emanuel Peres, Luís Magalhães

    Research output: Contribution to journalConference article

    Abstract

    Information and Communication Technologies (ICTs) are considered a powerful tool for economic development and thegrowth of societies. However, instead of helping overcome society's inequalities caused by the digital era, they have instigated an increase of the people that rested aside of the information age. The digital divide refers to the difficulty infoexcluded people have in keeping up with technological advances. This phenomenon was triggered by the rapid growth and dissemination of technological equipment, as a portion of society did not have the proper time or knowledge to adjust. This paper sets forth a new approach to help fight the Portuguese digital divide by presenting new ways of interaction. Resorting to multi-touch technology, we examine how this new natural interaction paradigm can have a positive influence in the struggle against info-exclusion. For this purpose, we present a multi-touch game envisioned to encourage and teach digitally excluded people on how to use an important and needed everyday equipment the ATM (Automated Teller Machine) as it is still avoided by some. We believe that our pilot case study can show preliminary results on how natural user interfaces may be beneficial to help overcome some difficulties enforced by the digital divide. We consider that our findings may be valuable to show a possible path of how the new natural user interfaces can help bring technology and people closer. After being asked about their user experience, the participants of this exploratory study agreed that the game encouraged them to explore more about new technologies.

    Original languageEnglish (US)
    Pages (from-to)128-137
    Number of pages10
    JournalProcedia Computer Science
    Volume14
    DOIs
    StatePublished - Jan 1 2012
    Event4th International Conference on Software Development for Enhancing Accessibility and Fighting Info-Exclusion, DSAI 2012 - Douro Region, Portugal
    Duration: Jul 19 2012Jul 22 2012

    Fingerprint

    User interfaces
    Economics
    Communication

    Keywords

    • ATM
    • Digital divide
    • HCI
    • Interaction paradigms
    • Multi-touch
    • Natural user interfaces

    ASJC Scopus subject areas

    • Computer Science(all)

    Cite this

    New interaction paradigms to fight the digital divide : A pilot case study regarding multi-touch technology. / Carvalho, Diana; Bessa, Maximino; Oliveira, Lia; Guedes, Carlos; Peres, Emanuel; Magalhães, Luís.

    In: Procedia Computer Science, Vol. 14, 01.01.2012, p. 128-137.

    Research output: Contribution to journalConference article

    Carvalho, Diana ; Bessa, Maximino ; Oliveira, Lia ; Guedes, Carlos ; Peres, Emanuel ; Magalhães, Luís. / New interaction paradigms to fight the digital divide : A pilot case study regarding multi-touch technology. In: Procedia Computer Science. 2012 ; Vol. 14. pp. 128-137.
    @article{af5c2554bddc4be18cae8eaafbec783a,
    title = "New interaction paradigms to fight the digital divide: A pilot case study regarding multi-touch technology",
    abstract = "Information and Communication Technologies (ICTs) are considered a powerful tool for economic development and thegrowth of societies. However, instead of helping overcome society's inequalities caused by the digital era, they have instigated an increase of the people that rested aside of the information age. The digital divide refers to the difficulty infoexcluded people have in keeping up with technological advances. This phenomenon was triggered by the rapid growth and dissemination of technological equipment, as a portion of society did not have the proper time or knowledge to adjust. This paper sets forth a new approach to help fight the Portuguese digital divide by presenting new ways of interaction. Resorting to multi-touch technology, we examine how this new natural interaction paradigm can have a positive influence in the struggle against info-exclusion. For this purpose, we present a multi-touch game envisioned to encourage and teach digitally excluded people on how to use an important and needed everyday equipment the ATM (Automated Teller Machine) as it is still avoided by some. We believe that our pilot case study can show preliminary results on how natural user interfaces may be beneficial to help overcome some difficulties enforced by the digital divide. We consider that our findings may be valuable to show a possible path of how the new natural user interfaces can help bring technology and people closer. After being asked about their user experience, the participants of this exploratory study agreed that the game encouraged them to explore more about new technologies.",
    keywords = "ATM, Digital divide, HCI, Interaction paradigms, Multi-touch, Natural user interfaces",
    author = "Diana Carvalho and Maximino Bessa and Lia Oliveira and Carlos Guedes and Emanuel Peres and Lu{\'i}s Magalh{\~a}es",
    year = "2012",
    month = "1",
    day = "1",
    doi = "10.1016/j.procs.2012.10.015",
    language = "English (US)",
    volume = "14",
    pages = "128--137",
    journal = "Procedia Computer Science",
    issn = "1877-0509",
    publisher = "Elsevier BV",

    }

    TY - JOUR

    T1 - New interaction paradigms to fight the digital divide

    T2 - A pilot case study regarding multi-touch technology

    AU - Carvalho, Diana

    AU - Bessa, Maximino

    AU - Oliveira, Lia

    AU - Guedes, Carlos

    AU - Peres, Emanuel

    AU - Magalhães, Luís

    PY - 2012/1/1

    Y1 - 2012/1/1

    N2 - Information and Communication Technologies (ICTs) are considered a powerful tool for economic development and thegrowth of societies. However, instead of helping overcome society's inequalities caused by the digital era, they have instigated an increase of the people that rested aside of the information age. The digital divide refers to the difficulty infoexcluded people have in keeping up with technological advances. This phenomenon was triggered by the rapid growth and dissemination of technological equipment, as a portion of society did not have the proper time or knowledge to adjust. This paper sets forth a new approach to help fight the Portuguese digital divide by presenting new ways of interaction. Resorting to multi-touch technology, we examine how this new natural interaction paradigm can have a positive influence in the struggle against info-exclusion. For this purpose, we present a multi-touch game envisioned to encourage and teach digitally excluded people on how to use an important and needed everyday equipment the ATM (Automated Teller Machine) as it is still avoided by some. We believe that our pilot case study can show preliminary results on how natural user interfaces may be beneficial to help overcome some difficulties enforced by the digital divide. We consider that our findings may be valuable to show a possible path of how the new natural user interfaces can help bring technology and people closer. After being asked about their user experience, the participants of this exploratory study agreed that the game encouraged them to explore more about new technologies.

    AB - Information and Communication Technologies (ICTs) are considered a powerful tool for economic development and thegrowth of societies. However, instead of helping overcome society's inequalities caused by the digital era, they have instigated an increase of the people that rested aside of the information age. The digital divide refers to the difficulty infoexcluded people have in keeping up with technological advances. This phenomenon was triggered by the rapid growth and dissemination of technological equipment, as a portion of society did not have the proper time or knowledge to adjust. This paper sets forth a new approach to help fight the Portuguese digital divide by presenting new ways of interaction. Resorting to multi-touch technology, we examine how this new natural interaction paradigm can have a positive influence in the struggle against info-exclusion. For this purpose, we present a multi-touch game envisioned to encourage and teach digitally excluded people on how to use an important and needed everyday equipment the ATM (Automated Teller Machine) as it is still avoided by some. We believe that our pilot case study can show preliminary results on how natural user interfaces may be beneficial to help overcome some difficulties enforced by the digital divide. We consider that our findings may be valuable to show a possible path of how the new natural user interfaces can help bring technology and people closer. After being asked about their user experience, the participants of this exploratory study agreed that the game encouraged them to explore more about new technologies.

    KW - ATM

    KW - Digital divide

    KW - HCI

    KW - Interaction paradigms

    KW - Multi-touch

    KW - Natural user interfaces

    UR - http://www.scopus.com/inward/record.url?scp=84897990900&partnerID=8YFLogxK

    UR - http://www.scopus.com/inward/citedby.url?scp=84897990900&partnerID=8YFLogxK

    U2 - 10.1016/j.procs.2012.10.015

    DO - 10.1016/j.procs.2012.10.015

    M3 - Conference article

    VL - 14

    SP - 128

    EP - 137

    JO - Procedia Computer Science

    JF - Procedia Computer Science

    SN - 1877-0509

    ER -