Improving health literacy: A web application for evaluating text-to-speech engines

Seth Wolpin, Donna L. Berry, Ann Kurth, William B. Lober

Research output: Contribution to journalArticle

Abstract

The Internet is increasingly used as a medium for gathering and exchanging health information exchange. Healthcare professionals and organizations need to consider barriers that may exist within their patient-oriented Web applications. One approach to making the Web more accessible for those with lower health literacy may be to supplement textual content with audio annotation using text-to-speech engines, allowing for the creation of a virtual surrogate reader. One challenge is that with numerous text-to-speech engines on the market, objective measures of quality are difficult to obtain. To facilitate comparisons of text-to-speech engines, we developed an open-source Web application that measures user reaction times, subjective quality ratings, and accuracy in completing tasks across different audio files created by text-to-speech engines. Our research endeavor was successful in building and piloting this Web application; significant differences were found for subjective ratings of quality across three text-to-speech engines priced at different levels. However, no significant differences were found with reaction times or accuracy between these text-to-speech engines. Future avenues of research include exploring more complex tasks, usability issues related to implementing text-to-speech features, and applied health promotion and education opportunities among vulnerable populations.

Original languageEnglish (US)
Pages (from-to)198-204
Number of pages7
JournalCIN - Computers Informatics Nursing
Volume28
Issue number4
DOIs
StatePublished - Jul 1 2010

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Keywords

  • Health literacy
  • Patient education
  • Web accessibility

ASJC Scopus subject areas

  • Health Informatics
  • Nursing (miscellaneous)

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