Handling conflict at work

The role of fit between subordinates’ need for closure and supervisors’ power tactics

Jocelyn Belanger, Antonio Pierro, Barbara Barbieri, Nicola A. De Carlo, Alessandra Falco, Arie W. Kruglanski

    Research output: Contribution to journalArticle

    Abstract

    Purpose – This research aims to explore the notion of fit between subordinates’ need for cognitive closure and supervisors’ power tactics on organizational conflict management. Design/methodology/approach – Two-hundred and ninety employees drawn from six different Italian organizations were recruited for the purpose of this study. Findings – Results indicated that high-need-for-closure subordinates utilized more constructive (solution-oriented) conflict management strategies when their supervisors relied on harsh power tactics, whereas low-need-for-closure subordinates were more inclined to use solution-oriented conflict management strategies when their supervisors relied on soft power tactics. Additionally, results indicated that, overall, supervisors’ use of harsh power tactics increased subordinates reliance on maladapted (control-oriented) conflict management strategies, but even more so for subordinates with low need for cognitive closure. Originality/value – This study highlights the importance of supervisor–subordinate fit to understand conflict management in organizational setting.

    Original languageEnglish (US)
    Pages (from-to)25-43
    Number of pages19
    JournalInternational Journal of Conflict Management
    Volume26
    Issue number1
    DOIs
    StatePublished - Jan 1 2015

    Fingerprint

    conflict management
    Supervisory personnel
    tactics
    employee
    Closure
    Supervisors
    Tactics
    Conflict management
    Personnel
    methodology
    Management strategy
    Values

    Keywords

    • Conflict management
    • Need for cognitive closure
    • Power

    ASJC Scopus subject areas

    • Communication
    • Strategy and Management
    • Management of Technology and Innovation

    Cite this

    Handling conflict at work : The role of fit between subordinates’ need for closure and supervisors’ power tactics. / Belanger, Jocelyn; Pierro, Antonio; Barbieri, Barbara; De Carlo, Nicola A.; Falco, Alessandra; Kruglanski, Arie W.

    In: International Journal of Conflict Management, Vol. 26, No. 1, 01.01.2015, p. 25-43.

    Research output: Contribution to journalArticle

    Belanger, Jocelyn ; Pierro, Antonio ; Barbieri, Barbara ; De Carlo, Nicola A. ; Falco, Alessandra ; Kruglanski, Arie W. / Handling conflict at work : The role of fit between subordinates’ need for closure and supervisors’ power tactics. In: International Journal of Conflict Management. 2015 ; Vol. 26, No. 1. pp. 25-43.
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