Handling conflict at work: The role of fit between subordinates’ need for closure and supervisors’ power tactics

Jocelyn Belanger, Antonio Pierro, Barbara Barbieri, Nicola A. De Carlo, Alessandra Falco, Arie W. Kruglanski

Research output: Contribution to journalArticle

Abstract

Purpose – This research aims to explore the notion of fit between subordinates’ need for cognitive closure and supervisors’ power tactics on organizational conflict management. Design/methodology/approach – Two-hundred and ninety employees drawn from six different Italian organizations were recruited for the purpose of this study. Findings – Results indicated that high-need-for-closure subordinates utilized more constructive (solution-oriented) conflict management strategies when their supervisors relied on harsh power tactics, whereas low-need-for-closure subordinates were more inclined to use solution-oriented conflict management strategies when their supervisors relied on soft power tactics. Additionally, results indicated that, overall, supervisors’ use of harsh power tactics increased subordinates reliance on maladapted (control-oriented) conflict management strategies, but even more so for subordinates with low need for cognitive closure. Originality/value – This study highlights the importance of supervisor–subordinate fit to understand conflict management in organizational setting.

Original languageEnglish (US)
Pages (from-to)25-43
Number of pages19
JournalInternational Journal of Conflict Management
Volume26
Issue number1
DOIs
StatePublished - Jan 1 2015

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conflict management
Supervisory personnel
tactics
employee
Closure
Supervisors
Tactics
Conflict management
Personnel
methodology
Management strategy
Values

Keywords

  • Conflict management
  • Need for cognitive closure
  • Power

ASJC Scopus subject areas

  • Communication
  • Strategy and Management
  • Management of Technology and Innovation

Cite this

Handling conflict at work : The role of fit between subordinates’ need for closure and supervisors’ power tactics. / Belanger, Jocelyn; Pierro, Antonio; Barbieri, Barbara; De Carlo, Nicola A.; Falco, Alessandra; Kruglanski, Arie W.

In: International Journal of Conflict Management, Vol. 26, No. 1, 01.01.2015, p. 25-43.

Research output: Contribution to journalArticle

Belanger, Jocelyn ; Pierro, Antonio ; Barbieri, Barbara ; De Carlo, Nicola A. ; Falco, Alessandra ; Kruglanski, Arie W. / Handling conflict at work : The role of fit between subordinates’ need for closure and supervisors’ power tactics. In: International Journal of Conflict Management. 2015 ; Vol. 26, No. 1. pp. 25-43.
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