Comparing web interaction models in developing regions

Jay Chen, Aditya Dhananjay, Saleema Amershi, Lakshminarayanan Subramanian

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Internet connections in developing regions are scarce and often unreliable. While options for connecting to the Internet are gradually being realized, progress is slow. We observed people performing web search and browsing in a low bandwidth environment in Kerala, India. We found that people in this environment experienced frustration and boredom while waiting for page loads compared to typical experiences in the developed world. Following these observations, we conducted a formal study with 20 participants at the same location comparing the conventional web search and browsing process with an asynchronous queueing model. Participants using the asynchronous queueing system performed as well as the status quo in terms of the number of tasks completed, and we observed greater interaction and information viewed for the asynchronous system. Our participants also preferred the asynchronous system over conventional search. Finally, we found evidence that the asynchronous system would have greater benefits in environments where the network is even more constrained.

Original languageEnglish (US)
Title of host publicationProceedings of the 1st ACM Symposium on Computing for Development, DEV 2010
DOIs
StatePublished - 2010
Event1st ACM Symposium on Computing for Development, DEV 2010 - London, United Kingdom
Duration: Dec 17 2010Dec 18 2010

Other

Other1st ACM Symposium on Computing for Development, DEV 2010
CountryUnited Kingdom
CityLondon
Period12/17/1012/18/10

Fingerprint

Internet
Bandwidth

ASJC Scopus subject areas

  • Computational Theory and Mathematics
  • Computer Science Applications

Cite this

Chen, J., Dhananjay, A., Amershi, S., & Subramanian, L. (2010). Comparing web interaction models in developing regions. In Proceedings of the 1st ACM Symposium on Computing for Development, DEV 2010 [1926188] https://doi.org/10.1145/1926180.1926188

Comparing web interaction models in developing regions. / Chen, Jay; Dhananjay, Aditya; Amershi, Saleema; Subramanian, Lakshminarayanan.

Proceedings of the 1st ACM Symposium on Computing for Development, DEV 2010. 2010. 1926188.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Chen, J, Dhananjay, A, Amershi, S & Subramanian, L 2010, Comparing web interaction models in developing regions. in Proceedings of the 1st ACM Symposium on Computing for Development, DEV 2010., 1926188, 1st ACM Symposium on Computing for Development, DEV 2010, London, United Kingdom, 12/17/10. https://doi.org/10.1145/1926180.1926188
Chen J, Dhananjay A, Amershi S, Subramanian L. Comparing web interaction models in developing regions. In Proceedings of the 1st ACM Symposium on Computing for Development, DEV 2010. 2010. 1926188 https://doi.org/10.1145/1926180.1926188
Chen, Jay ; Dhananjay, Aditya ; Amershi, Saleema ; Subramanian, Lakshminarayanan. / Comparing web interaction models in developing regions. Proceedings of the 1st ACM Symposium on Computing for Development, DEV 2010. 2010.
@inproceedings{bb60a852b1ff47e2ada1f6577082c4bf,
title = "Comparing web interaction models in developing regions",
abstract = "Internet connections in developing regions are scarce and often unreliable. While options for connecting to the Internet are gradually being realized, progress is slow. We observed people performing web search and browsing in a low bandwidth environment in Kerala, India. We found that people in this environment experienced frustration and boredom while waiting for page loads compared to typical experiences in the developed world. Following these observations, we conducted a formal study with 20 participants at the same location comparing the conventional web search and browsing process with an asynchronous queueing model. Participants using the asynchronous queueing system performed as well as the status quo in terms of the number of tasks completed, and we observed greater interaction and information viewed for the asynchronous system. Our participants also preferred the asynchronous system over conventional search. Finally, we found evidence that the asynchronous system would have greater benefits in environments where the network is even more constrained.",
author = "Jay Chen and Aditya Dhananjay and Saleema Amershi and Lakshminarayanan Subramanian",
year = "2010",
doi = "10.1145/1926180.1926188",
language = "English (US)",
isbn = "9781450304733",
booktitle = "Proceedings of the 1st ACM Symposium on Computing for Development, DEV 2010",

}

TY - GEN

T1 - Comparing web interaction models in developing regions

AU - Chen, Jay

AU - Dhananjay, Aditya

AU - Amershi, Saleema

AU - Subramanian, Lakshminarayanan

PY - 2010

Y1 - 2010

N2 - Internet connections in developing regions are scarce and often unreliable. While options for connecting to the Internet are gradually being realized, progress is slow. We observed people performing web search and browsing in a low bandwidth environment in Kerala, India. We found that people in this environment experienced frustration and boredom while waiting for page loads compared to typical experiences in the developed world. Following these observations, we conducted a formal study with 20 participants at the same location comparing the conventional web search and browsing process with an asynchronous queueing model. Participants using the asynchronous queueing system performed as well as the status quo in terms of the number of tasks completed, and we observed greater interaction and information viewed for the asynchronous system. Our participants also preferred the asynchronous system over conventional search. Finally, we found evidence that the asynchronous system would have greater benefits in environments where the network is even more constrained.

AB - Internet connections in developing regions are scarce and often unreliable. While options for connecting to the Internet are gradually being realized, progress is slow. We observed people performing web search and browsing in a low bandwidth environment in Kerala, India. We found that people in this environment experienced frustration and boredom while waiting for page loads compared to typical experiences in the developed world. Following these observations, we conducted a formal study with 20 participants at the same location comparing the conventional web search and browsing process with an asynchronous queueing model. Participants using the asynchronous queueing system performed as well as the status quo in terms of the number of tasks completed, and we observed greater interaction and information viewed for the asynchronous system. Our participants also preferred the asynchronous system over conventional search. Finally, we found evidence that the asynchronous system would have greater benefits in environments where the network is even more constrained.

UR - http://www.scopus.com/inward/record.url?scp=79952328914&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=79952328914&partnerID=8YFLogxK

U2 - 10.1145/1926180.1926188

DO - 10.1145/1926180.1926188

M3 - Conference contribution

AN - SCOPUS:79952328914

SN - 9781450304733

BT - Proceedings of the 1st ACM Symposium on Computing for Development, DEV 2010

ER -