Communication skills in dental students: New data regarding retention and generalization of training effects

Hillary Broder, Malvin Janal, Danielle M. Mitnick, Jasmine Y. Rodriguez, Lacey Sischo

Research output: Contribution to journalArticle

Abstract

Previous studies have shown that a communications program using patient instructors (PIs) facilitates data-gathering and interpersonal skills of third-year dental students. The aim of this study was to address the question of whether those skills are retained into the students' fourth year and generalized from the classroom to the clinic. In the formative training phase, three cohorts of D3 students (N=1,038) at one dental school received instruction regarding effective patient-doctor communication; interviewed three PIs and received PI feedback; and participated in a reflective seminar with a behavioral science instructor. In the follow-up competency phase, fourth-year students performed two new patient interviews in the clinic that were observed and evaluated by clinical dental faculty members trained in communications. Mean scores on a standardized communications rating scale and data-gathering assessment were compared over training and follow-up sessions and between cohorts with a linear mixed model. The analysis showed that the third-year students' mean communication and data-gathering scores increased with each additional encounter with a PI (p

Original languageEnglish (US)
Pages (from-to)940-948
Number of pages9
JournalJournal of Dental Education
Volume79
Issue number8
StatePublished - Aug 1 2015

Fingerprint

Dental Students
communication skills
instructor
Communication
communications
Students
student
Dental Faculties
behavioral science
communication
Behavioral Sciences
Dental Schools
rating scale
Linear Models
instruction
classroom
Interviews
interview
school

Keywords

  • Communication
  • Dental education
  • Dentist-patient relations
  • Interpersonal skills
  • Patient care management
  • Patient instructors
  • Patient simulation

ASJC Scopus subject areas

  • Dentistry(all)
  • Education
  • Medicine(all)

Cite this

Communication skills in dental students : New data regarding retention and generalization of training effects. / Broder, Hillary; Janal, Malvin; Mitnick, Danielle M.; Rodriguez, Jasmine Y.; Sischo, Lacey.

In: Journal of Dental Education, Vol. 79, No. 8, 01.08.2015, p. 940-948.

Research output: Contribution to journalArticle

Broder, Hillary ; Janal, Malvin ; Mitnick, Danielle M. ; Rodriguez, Jasmine Y. ; Sischo, Lacey. / Communication skills in dental students : New data regarding retention and generalization of training effects. In: Journal of Dental Education. 2015 ; Vol. 79, No. 8. pp. 940-948.
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